Workshops training activities 1

From
03/10/2016
to
07/10/2016
,
Sousse, Tunisia

Topis: Administration of Information Relations Office in Universities

Agenda

ENROL Training sessions

Paulo Resende da Silva

Department, Social Science School - University of Évora

 

Module 1:

Administration (03-07 October 2016)

Day 1 – 03/October: Management, strategy and leadership

  • General presentation and work rules
  • General topics of management
  • The role of managers
  • The management systems: an application  to the Universities
  • The key university processes
  • Strategy – concepts and processes
  • Leadership and team.

Day 2 – 04/October: Organisational structure and main management areas

  • Some appointments from last day
  • Mintzberg structure model
  • Steps to design a structure
  • Main university management areas
  • The role of the International Office
  • Strategy-Structure-Information

Day 3 – 05/October: Information system and external communication.

  • Some appointments from last day
  • Information concepts
  • Information systems concepts
  • Information management
  • Types of information systems
  • The impact of information system
  • External communication
  • Tools to improve external communication

Day 4 – 06/October: IT Project.

  • Some appointments from last day
  • IT infrastructure
  • Databases and information management
  • Modeling and design systems from users perspective
  • Project management

Day 5 – 07/October: Human resources management and University management

  • Some appointments from last day
  • Definition a strategy for the International Office of the University
  • Key-process
  • Key performance indicators
  • Competency model for universities
  • Competency descriptions
  • Design the job functions

Final appointments